Sample readiness check
What a result looks like for a Houston med spa
This is the free readiness check filled in for a made-up med spa, so you can see the format before you start. The business is not real and nothing here is a real client or a real result.
Picture a small med spa with a few staff. The phone rings while everyone is in a treatment, and clients often leave without booking their next session. Here is what they answered and what the check gave back.
This is a made-up example
The business and its answers are invented to show the format. We show no results, savings or numbers for it, because it doesn't exist. The free check is a quick self-check based on your own answers, not the paid Readiness Assessment, which looks at how your business really runs.
Their answers
Six quick questions
- What kind of business do you run?
- Med spa or aesthetics clinic
- Where does your week slip the most?
- Missed calls and after-hours messages, Clients who don't book again
- What do you use to take bookings?
- Boulevard, Zenoti or Mindbody
- How many people work in the business, counting you?
- 2 to 5 people
- How do you track how the business is doing?
- I check my booking reports now and then
- How soon do you want this fixed?
- In the next month or two
What we'd look at first
Based on the problems you picked.
Missed calls and after-hours messages
Call answering and an instant text-back, so a caller who reaches voicemail during a treatment gets a reply and a booking link instead of calling the next clinic.
Clients who don't book again
Rebooking and series reminders timed to each treatment, so clients hear from you when their next session is due.
- Med spas tend to lose bookings at the front desk: calls during treatments, consults with no follow-up, and treatments that aren't rebooked on time.
- We build around the booking software you already use, where it allows, instead of asking you to switch. We check what it can connect to before promising anything.
- Anything that touches patient details is built around privacy rules such as HIPAA. Your compliance stays yours to confirm with your own advisor.
Their first step
Start with a Pilot Project
You know where the week slips and you have a system to build on. A Pilot Project sets up one fix, starting with missed calls and after-hours messages, and measures it for a few weeks: calls answered, bookings made, no-shows. You only go further if it earns it.
Their plan
A sensible order from here
Start with one fix that can be measured, then step up one stage at a time, only when the last one earned it.
Pilot Project
One idea built and proven on your real numbers, before you commit to it.
Quoted in writing
6 to 12 weeks
Implementation Project
The full build and rollout, where it will make the biggest difference.
Quoted in writing
3 to 9 months, can be phased
Monthly Support
Ongoing monitoring, fixes, and improvements once it is running.
Quoted in writing
Ongoing, minimum 6 months recommended
Now see your own result
Everything above is made up. The real check takes about a minute, runs on your own answers, and shows what we would look at first for your business, with no email needed to see it.