Terms of Use

This website is operated by Ikaevo LLC, a Texas limited liability company (“Ikaevo,” “we,” “us,” “our”). These terms cover your use of this website and, for clients, the private client portal. They're written in plain language and kept deliberately short. By using the site, you agree to them. If you don't agree, please don't use the site.

Who this is for

Our services, and this website, are intended for and offered only to businesses in the United States. We meet in person across northwest Houston and by video call anywhere else in the United States. The site is for adults acting for a business. It isn't directed to consumers or to anyone under 18, and we don't knowingly collect children's information. If you send us a form or sign an agreement for a business, you confirm you are allowed to act for it.

Information only

The content on this site, including package descriptions and timelines, is for general information. The site does not list prices: the price of any engagement is set in a written quote before any work starts. Nothing on this site is an offer, a promise of results, or a contract. Where a page describes what a package includes or commits to, the exact terms are the ones in your written quote and agreement.

Free tools

Our free tools, including the readiness check, the plan builder, the “see where to start” tool, and the calculator, give general estimates and suggestions based on the answers you provide. They are for guidance only, not professional, financial, tax, or legal advice, and shouldn't be the sole basis for a business decision. Real numbers and scope come from a proper engagement.

Engagements

Any work we do for you is governed by a separate written agreement that sets out the specific scope, deliverables, price, and terms. That agreement takes precedence over anything on this site. How payment, refunds, and cancellations work is set out in our Refunds and Cancellations policy and, for paid work, in your agreement.

We give business advice and build business systems. We don't give legal, tax, accounting, or medical advice, and whether a law such as HIPAA applies to your business, and your compliance with it, stays yours to confirm with your own advisers.

AI and its limits

Systems we build may use AI tools from other companies. AI systems, including the ones we build and the estimates our free tools produce, can be wrong, incomplete, or unsuitable for a particular situation. They are aids to a decision, not a substitute for your own judgement, and their output should be reviewed by a person before you rely on it. We do not promise any specific result, accuracy level, or business outcome from AI. What we commit to for paid work is set out in your engagement agreement.

Client portal

If we work together, you get access to a private client portal to follow your project, see your deliverables, agreements, meetings, and invoices, and message us. The portal is for existing clients and its use is also governed by your engagement agreement. Keep your sign-in links and codes private and tell us promptly if you think your account has been used by someone else.

Signing and records electronically

By working with us, you agree that we can do business electronically: agreements can be signed electronically (in the portal or through DocuSign), and notices, invoices, receipts, and other records can be given to you by email or in the portal. An electronic signature has the same effect as a signature on paper under the federal E-SIGN Act and the Texas Uniform Electronic Transactions Act. When you sign in the portal, we keep a signing record (your typed name, the email you were signed in with, the time, your internet address, your browser, the consent statement you ticked, and a fingerprint of the document) and send you a copy. You can ask for a paper copy of any agreement at no charge, and you can tell us at any time that you want to sign on paper from then on.

Paying us

• Project invoices (setup, deposits, milestones, and payment schedules) are paid by wire, bank transfer, or Zelle to our business bank account, using the details shown in your portal.
• Monthly plan invoices are paid online through Stripe, our payment processor, by card or from your bank account (ACH). You can choose to have them charged automatically (autopay) to a saved card or bank account, and you can turn autopay off or remove the saved method in the portal at any time. We never see or store your full card or bank account number.
• Where paying by card costs more than paying from your bank, the invoice shows both prices before you choose.
• Texas sales tax is added to an invoice where the law requires it, and shown on the invoice.
• A payment counts once it clears. A bank payment can take a few business days. If a bank payment fails or is returned, or a card payment is reversed, that amount is unpaid again.
• We will never send you new bank details by email alone. Always pay using the details in your portal, and if anything asks you to pay somewhere else, check with us first.

Questions about a charge

If a charge looks wrong, please tell us first: most problems are quick to fix, and we will refund anything charged by mistake. You keep your rights with your bank or card issuer. While a dispute with your bank is open, we won't charge that invoice automatically again. Our Refunds and Cancellations policy explains how refunds are paid.

Acceptable use

Please use the site lawfully and fairly. Don't try to break, overload, scrape, or gain unauthorised access to the site or its systems, submit false information or someone else's details, or use it to send spam or do anything illegal. We may limit or block access to protect the site and our other visitors, and access from outside the United States may be blocked.

Your responsibility

If your misuse of this site, or your breach of these terms, leads to a claim against us, you agree to cover the reasonable costs we incur as a result.

Intellectual property

The Ikaevo name, brand, and the contents of this site are ours. For paid work, unless your agreement says otherwise:

• Once you have paid for it in full, you own the deliverables we make specifically for you, such as your reports, documents, and the setup and configuration of your systems.
• We keep ownership of the tools, templates, code, methods, and know-how we had before your project or build for general use. Where any of it is part of what we deliver, you get a permanent right to use it in your business.
• Software and services from other companies (for example your booking system, email, or an AI provider) stay under their own licences and terms, and any subscriptions are yours to pay. We set them up in your name wherever we can, so you keep the accounts and logins.

Links to other sites

The site links to other places, including our consumer storefront at ikaevo.com. We're not responsible for the content or practices of sites we don't control.

Your privacy

How we handle the information you share through this site is set out in our Privacy Policy, which forms part of these terms.

No warranty

This site and its free tools are provided “as is” and “as available.” We do our best to keep things accurate and online, but we don't warrant that the site will be error-free or uninterrupted, or that any estimate or suggestion it produces will be accurate or suitable for your situation.

Limitation of liability

To the fullest extent the law allows, Ikaevo won't be liable for any indirect, incidental, or consequential loss, or for lost profits, revenue, or data, arising from your use of this site or its free tools. Nothing in these terms limits liability that can't be limited by law. Any paid work is covered by its own engagement agreement, which sets out the terms for that work.

General

If any part of these terms is found unenforceable, the rest stays in effect. If we don't enforce part of them right away, we haven't given it up. These terms, together with our Privacy Policy, are the whole agreement about your use of this website. We may transfer them as part of a business sale or reorganisation; your own obligations stay with you unless we agree otherwise.

Changes to these terms

We may update these terms from time to time. The current version always lives here, with the date above. Changes don't alter an agreement you have already signed.

Governing law

These terms are governed by the laws of the State of Texas and the applicable laws of the United States, without regard to conflict-of-laws rules. Any dispute will be handled by the state or federal courts located in Texas, except where the law gives you the right to bring it elsewhere.

Contact

Questions about these terms? Email us at info@ikaevo.ai or reach us through our contact form.