Website chatbot
Answer visitors at 10pm, not the next morning.
Many visitors arrive after hours with a quick question, and leave when nobody answers. A chatbot on your website answers common questions with the answers you approve, takes the visitor's details and books where your booking software allows. Everything else goes to your team.
What you get
What we set up for you.
Common questions answered
Hours, services, areas, how to prepare and what happens next, in words you approve.
Details captured
Name, number and what they need, sent to your team in one place.
Bookings where possible
Open slots booked where your booking software allows a connection, a request to confirm where it does not.
A person for the rest
Anything unusual, sensitive or upset goes to your team with a note.
Is it a fit
Who this is for.
Not sure which side you are on? Ask, and we will tell you straight.
A good fit
- Businesses that get the same questions every day.
- Owners whose website gets visits after hours that never turn into calls.
Not the right fit
- Businesses whose every inquiry needs a licensed professional to answer it first.
How it works
Priced to your scope, agreed in writing.
You get a written quote with a fixed price before any work starts. You own everything we build.
- 1
We collect your answers
Hours, services, areas and what happens next, written the way you would say it.
- 2
We set up the chat
It answers what it knows, takes name, number and need, and books where your software allows.
- 3
You approve, then it goes live
You check every answer first. Anything unusual or upset goes to your team with a note.
Keep reading
Common questions
Questions owners ask about website chatbot.
How much does it cost?
It is priced to your scope. After a short conversation we send a written quote with a fixed price, so you know the cost before any work starts. Any ongoing software fees are set out up front.
Will it say things I have not approved?
It answers from the information you approve, and you test it before it goes live. Anything outside that goes to your team.
Will visitors know it is a chatbot?
Yes. We recommend it says so plainly, and visitors can always ask for a person.
Tell us what you want fixed.
A short conversation is enough to see whether this is worth doing for your business. You get a straight answer from the person who would do the work.